Terms & Privacy

Terms of use
Last Updated: July 04, 2016

Welcome to www.toystribe.sg! Toys Tribe Pte. Ltd. (hereafter referred to as “ToysTribe”, “we”, “us”, or “our”) provides Sale and Rental Service of a diverse selection of high quality educational toys (hereafter referred to as the “Service”), which is accessible at www.toystribe.sg (hereafter referred to as the “Site”). By using the Site, you agree to comply with and be legally bound by the terms and conditions of these Terms of Use (“Terms”), whether or not you become a registered user of the Services. Registered users of the Services are hereinafter referred to as “Members.” These Terms govern your access to and use of the Site, Services and all Collective Content (defined below), and your participation in referral and other promotion programs undertaken by us from time to time (“Referral Programs”), and constitute a binding legal agreement between you and ToysTribe. Please read carefully these Terms. By accepting the Terms of Use during registration you agree to be and are hereby bound by these Terms. If you do not agree to these Terms, you have no right to obtain information from or otherwise use the Site or Services. Failure to use the Site in accordance with these Terms may subject you to civil and criminal penalties.

ELIGIBILITY

YOU MAY NOT BECOME A MEMBER IF YOU ARE UNDER THE AGE OF 18 OR YOU ARE NOT ABLE TO FORM LEGALLY BINDING CONTRACTS. TOYSTRIBE RESERVES THE RIGHT TO REFUSE MEMBERSHIP TO UNDERAGE USERS. TOYSTRIBE RESERVES THE RIGHT TO AMEND, REMOVE, OR ADD TO THESE TERMS AND CONDITIONS OF USE AT ANY TIME WITHOUT NOTICE. SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY. ACCORDINGLY, PLEASE CONTINUE TO REVIEW THESE TERMS OF USE WHENEVER ACCESSING OR USING THIS SITE. IF YOU DO NOT AGREE WITH ALL OF THE TERMS OF THIS AGREEMENT, DO NOT REGISTER OR PAY FOR THE SERVICE.

PRIVACY

ToysTribe does not sell, rent or exploit the information provided by you for marketing purposes. The personal information you provide to us will be stored on secured computers and/or servers. You consent to the use of this information to create a profile of interest in renting toys, preferences and browsing patterns that will allow you to participate in the Service. Please see below for our complete Privacy Policy.

SERVICES AND LIMITATIONS
• ToysTribe’s Rental Service enables Members to select a toy from a catalog of toys that might change from time to time.
• ToysTribe does not guarantee the delivery or rental of any kind of toy.
• ToysTribe ensures that a toy is sent or collected from its center in a clean condition, yet ToysTribe cannot guarantee the toy’s condition following the shipping process.
• You acknowledge that you are satisfied that the toy is suitable for the purposes intended by you and you are responsible for inspecting the toy before Rental Period commences.
• ToysTribe does not represent that the toy is new or equal to new but that the toy shall be in good condition and fit for normal use.
• ToysTribe will not charge any Member for normal wear and tear to the toy. For damaged or missing piece, it will be assessed case-by-case and you will be liable to pay a compensation fee which does not represent a purchase of the toy by the Member.

RENTAL SERVICE

The Rental Service commences at the time shown as the Start Date and continues until the time shown as the End Date (“Rental Period”) or until you return the toy to us, whichever is the later. You will return the toy to us by the End Date or as otherwise agreed with us in writing.

You will pay the Rental Fee in return for renting the toy from us.

You will pay the Rental Fee for the Rental Period, even if the toy is returned earlier than the End Date. If the toy is returned later than the End Date (without our agreement in writing) the toy, you will pay an additional overdue fee of $5 per day for the period after the End Date until the time of actual return.

Any cost incurred by us in respect of the collection of the toy will be payable by you.

TERMINATION

ToysTribe reserves the right to terminate or suspend your account at any time, with or without notice, if we determine that you have violated these Terms, or for any other reason.

REFUND POLICY

No partial refunds will be issued. You will pay the Rental Fee for the Rental Period, even if the toy is returned earlier than the End Date

No refunds will be issued for undelivered toy after two delivery attempts.

MEMBER RESPONSIBILITIES

You understand that ToysTribe does not in any way screen its users or Members, nor does it attempt to verify the information posted by its Members. ToysTribe makes no representations or warranties as to the conduct of Members and their interaction with other Members. In no event shall ToysTribe be liable for any damages whatsoever, whether direct or indirect arising out of the use of the Service. You are solely responsible for the content or information you publish on the Service. You agree to not post on the Service inaccurate, abusive, offensive, or illegal material, or any material that infringes or violates another party’s rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). We reserve the right, but we have no obligation, to reject any information or photo that does not comply with the prohibitions set forth in this section, as determined solely in our discretion. We reserve the right to refuse Service to anyone, at our sole discretion.

CODE OF CONDUCT

As a non-registered user or Member of the Site, you agree:
• I will return the toy in a clean and sanitary condition.
• I will treat the toy with care and respect as if it was my own toy.
• I will notify ToysTribe of any damage or missing pieces that were lost during the time I rented the toy and understand that I might be charged the full amount of the toy to replace it.
• I will not post or send any content or engage in any conduct that subjects ToysTribe to any threat of civil or criminal penalties.
• I assume all liabilities for the use of any information I find on the Site.
• I have the authority to enter into this agreement.

DISCLAIMER AND LIMITATION OF LIABILITY

Use of ToysTribe and any information obtained from the Site is at your sole risk. You will ensure that children using the toy are properly supervised at all times by their parents or caregivers to ensure that all children are not injured while using the toy. You will comply with any supplementary terms or instructions supplied with the Equipment. You agree that ToysTribe accepts no fault whatsoever for any accident that occurs on, around or in any toy and is not liable for any loss, punitive, incidental or consequential damages or any claim against ToysTribe as a result of the use of the toy or the breakdown of the toy, however caused. If any liability does attach to us under this agreement or in any other way, our liability shall be limited to the refund of the Rental Fee. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL TOYSTRIBE, ITS SUPPLIERS AND ITS THIRD-PARTY AGENTS BE LIABLE TO YOU FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES EVEN IF TOYSTRIBE HAS BEEN ADVISED SPECIFICALLY OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM USE OF OR INABILITY TO USE THE SERVICE OR ANY LINKS OR ITEMS ON THE SERVICE OR ANY PROVISION OF THE TERMS OF USE. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages. In no event shall ToysTribe be liable for any amount in excess of the membership fees paid by the Member.

INDEMNIFICATION

You agree to indemnify and hold harmless ToysTribe, its officers, directors, shareholders, and agents, from any damage suffered directly or indirectly as a result of your use of the Service. You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorneys’ fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action or proceeding attributable to any such claim. ToysTribe cannot and will not act as a mediator or arbitrator between Members in any dispute arising from the use of the Service.

RIGHT TO ASSIGN

ToysTribe may assign its rights to this Agreement without the Members’ consent. If ToysTribe assigns its rights, is sold to another entity, or enters into an agreement with another company to share information, ToysTribe or its successor will give notice to the Member who may opt out by terminating his or her membership.

GENERAL

The failure of ToysTribe to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of ToysTribe. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

UPDATES TO THESE TERMS

Please note that these Terms may be revised and reissued, prospectively by posting updated terms on the Site. You consent and agree to receive notices of updates of these Terms through our posting of updated Terms on the Site. ToysTribe encourages you to frequently review the Terms for any modifications. Your continued use of the Service will be deemed as irrevocable acceptance of any revisions.

ENTIRE AGREEMENT

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM AND AGREE TO BE BOUND BY THEIR TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
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Privacy policy
Last Updated: July 04, 2016

Welcome to www.toystribe.sg! Toys Tribe Pte. Ltd. (hereafter referred to as “ToysTribe”, “we”, “us”, or “our”) provides rental access to a diverse selection of high quality educational toys (hereafter referred to as the “Service”), which is accessible at www.toystribe.sg (hereafter referred to as the “Site”). By using the Site, you (refers to the user or viewer of this website) are accepting the practices described in the Privacy Policy outlined below.

ToysTribe values your privacy just as much as you do. The Privacy Policy outlined below explains how we treat the information we collect when you visit the Site and/or sign up for our Service or email correspondence.

PERSONAL INFORMATION

To send you email about exciting new toys we’ve just received, we need to have your e-mail address. We may also request your name, address, telephone number, age and toys preferences (collectively, “Personal Information”) so we can send you the most appropriate toys. ToysTribe does not collect any other personally identifiable information that you do not expressly provide. We will never sell, rent or share your personal information, including your e-mail address, with any third parties for marketing purposes without your express permission. ToysTribe may share your personal information for the purpose of delivering our email to you or as required by law.

INFORMATION COLLECTION AND USE

Our primary goals in collecting information are to provide an exceptional Service, improve the Site, features and content, to administer your use of the Site and to enhance your experience with the Service.

PERSONALLY IDENTIFIABLE INFORMATION

When you register with us through the Site and become a Member, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Identity Information”). Identity Information includes, but is not limited to, your name, phone number, email address, and home postal address, but does not include your credit card number or billing information. In order to process some of your transactions through the Site, we may also ask for your credit card number and other billing information (“Billing Information”) (Identity Information and Billing Information together, “Personal Information”). Some Personal Information is required, like your name and email address, and other Personal Information is optional, like your age and preference. We use your Personal Information to provide the Service and administer your inquiries.

We collect Personal Information in connection with your registration to join the Service. You can register to join via the Site.

We also collect the other information that you provide as part of registration and the administration and personalisation of your ToysTribe Account profile (e.g., without limitation, postal code (on its own) and individual preferences or demographic information) (“Non-Identifying Information”).

We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Service, complete your transactions, and administer your inquiries.

Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your postal code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your demographic information). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other ToysTribe Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Site is used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.

We also use your Personal Information to contact you with ToysTribe newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. Please note that we may also use your Personal Information to contact you with information related to your use of the Service (e.g. sending the toy to you); you are not able to opt out of these notifications as they are critical to facilitate the Service.

FEEDBACK

ToysTribe may from time to time ask you to provide information on your experiences with the Service, which will be used to measure and improve the quality of our Service. You are at no time obliged to provide such information. ToysTribe reserves the right to use anonymized information that does not identify you personally for marketing purposes, for instance, by displaying selected comments without a user’s identity on the Site, or in communications with the ToysTribe team.

PHISHING

Identity theft and the practice currently known as “phishing” are of great concern to ToysTribe. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your ToysTribe Account ID, or login password in a non-secure or unsolicited e-mail or telephone communication.

AGGREGATE INFORMATION AND NON-IDENTIFYING INFORMATION

We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with the public on our blog or to third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will NOT contain your Personal Information.

COMPLIANCE WITH LAWS AND LAW ENFORCEMENT; GUARANTEE PROGRAM

ToysTribe cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of ToysTribe or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.

CHANGING OR DELETING YOUR INFORMATION

All Members may review, update, correct or delete the Personal Information in their registration profile by contacting us at ToysTribe@gmail.comor editing the relevant part of their profile online. If you would like us to close your ToysTribe Account, please contact us and we will attempt to accommodate your request if we do not have any legal obligation or a legitimate business reason to retain the information contained in your ToysTribe Account. Please note that, if you close your ToysTribe Account, anything you have posted via the Site will remain publicly viewable via the Site. Please see below for privacy contact information.

BUSINESS TRANSFERS

ToysTribe may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

SECURITY

ToysTribe is very concerned with safeguarding your information. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at ToysTribe@gmail.com

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

LINKS TO OTHER WEBSITES

Our Site may contains links to other websites. If you choose to visit an advertiser by “clicking on” a banner ad or other type of advertisement, or click on another third party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

MODIFICATION TO THIS POLICY

From time to time, it may be necessary for ToysTribe to change this Privacy Policy, and we accordingly reserve the right to modify this Privacy Policy at any time. We will notify you by posting any such changes in a revised Privacy Policy on the Site. Such modifications will become effective on the day they are posted. We encourage you to frequently review the Privacy Policy for any modifications. If we make material changes as to how we use Personal Information collected from users, we will notify users by email.

CONTACT US

If you have any questions about this Privacy Policy or our Site and Service in general, please contact us at ToysTribe@gmail.com
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